Most items are shipped by UPS, which depending upon shipping distances, takes 3-5 business days to reach the customer. Under some circumstances, we may also use FedEx, Puralator or Canada Post. Please allow 7-10 days for stock availability and order processing .
Multi-item, oversized or complex orders
In some cases, orders cannot be estimated automatically by our website shipping service. If the shipping fees exceed those quoted on the website Microcomputer Science Centre Inc. will contact you with the correct fee.
How much does shipping cost?
Shipping is calculated individually depending on the weight and size of the item. This will be calculated automatically upon checkout and will be included in the total price when you go to the checkout.
How long does it take for me to receive my order?
Order processing and delivery depends on product availability from the manufacturer. Typically, products are shipped within 7-15 business days, once your order is placed. See shipping options (above) for more information.
Do you ship internationally?
Yes, we currently sell our products and services in Canada and the United States. However, some restrictions apply.
How can I track my order?
When the order is shipped out, you will receive an e-mail with a tracking number. If you do not receive this e-mail, please call 1-800-290-6563 (8:30am – 4:30pm EST) to receive your tracking number.
Microcomputer Science Centre Inc. accepts returns under the following terms and conditions.
To return a product purchased at Microcomputer Science Centre Inc., you must first contact either our shipping or service department, indicating the reason for the return. No return authorization will be granted until MSC service, sales and shipping staff have reviewed the request. This process will take a minimum of 24 hours, but no more than 2 to 3 business days. If granted, clients will be issued a Replacement Merchandise Authorization number, or RMA number. All return items must be accompanied by an RMA number when returned.
We accept returns on hardware within 30 days of receipt of goods, and will refund the full purchase amount provided that the item is returned undamaged and in a saleable condition. Damage to the packaging and contents of a product, including those incurred during shipping to our office, are grounds for refusal to issue a refund.
Microcomputer Science Centre Inc. does not accept software returns, unless the package is returned un-opened, and in a saleable condition. Damage to the packaging and contents of a product, including those incurred during shipping to our office, are grounds for refusal to issue a refund.
Microcomputer Science Centre Inc. does not accept returns for software purchased over the web for any reason.
All returns are subject to inspection by our service department before a refund can be authorized. Microcomputer Science Centre Inc. reserves the right to withhold all or part of a refund for an item is returned in a damaged state.
In either case, an item that is returned more than 30 days after receipt is automatically subject to a 25% re-stocking fee. Return requests of any kind after 30 days are subject to the approval of management.
Microcomputer Science Centre Inc. does not accept returns of any kind after 90 days of receipt of goods for any reason. If it is the opinion of the client that a return is justified beyond 90 days since receipt of goods they may submit their request in writing to management at Microcomputer Science Centre Inc., Upon consideration, a refund may be granted, but only if the circumstances merit special consideration.